Reference

How 99rbaje Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account, deposit via bKash, Nagad, or Rocket, or contact support, we collect only what we need — and we handle it with clear rules about storage, access, and your right…

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What This Privacy Policy Covers

99rbaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register and use your account, we collect information you provide directly — your name, contact details, and payment method identifiers such as your bKash or Nagad mobile number. We also collect technical data: device type, browser, session activity, and IP address. This data is

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used to verify your account, process deposits and withdrawals through Rocket, Nagad, or bKash, and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We
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retain account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask us to correct inaccurate details by contacting our support team. Availability of this service
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depends on your local law and the eligible regions we operate in — if you are unsure whether access is permitted where you are, check your local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to request a correction, or need to know what information we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Available during our support hours — share your registered number and describe your data request clearly.

Email Support

Send your privacy request to our support address. Include your account details and the specific data action you need — correction, access, or deletion query.

Help Centre

Our help centre has a dedicated privacy section where you can read about data retention, cookie use, and how to submit a formal data request without contacting support directly.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We use SSL encryption on all account pages and payment flows. Cookies on this site are used for session management and to remember your login state across devices — so when you switch from mobile to desktop, your session carries over without you re-entering credentials. We do not use cookies to build advertising profiles. Your account password is stored in hashed form; we never store it in plain text. If you want to close your account and request data deletion, contact support with your registered bKash, Nagad, or Rocket number and we will process the request in line with applicable retention rules.

SSL Encryption

Every account page, login flow, and payment screen runs over SSL. Your bKash, Nagad, and Rocket transaction details are encrypted in transit and never exposed in plain text.

Cookie Policy

We use session cookies to keep you logged in across devices. No advertising or tracking cookies are placed without your knowledge. You can clear cookies from your browser settings at any time.

Data Retention

Account data is kept while your account is active and for a defined period after closure. You can request a summary of what we hold by contacting support with your registered mobile number.

Account Security

Passwords are hashed before storage. We recommend using a unique password for your 99rbaje account. If you suspect unauthorised access, contact support immediately to freeze your account.

Common Questions About Your Privacy

Here are the questions we hear most often about data, cookies, and your rights on this platform.

We collect your name, contact details, and the mobile number linked to your bKash, Nagad, or Rocket account. We also log device and session data to keep your account secure.

Your mobile wallet number is used only to process deposits and withdrawals. It is shared with the relevant payment processor to complete your transaction and is not used for marketing.

Yes. Contact our support team with your registered mobile number and request a data access summary. We will respond with the information we hold on your account.

Reach out via live chat or email support. Include your account details and specify whether you want a correction or a deletion request. Retention rules may apply to some records.

No. Cookies on this platform are used for session management and login continuity across devices only. We do not place advertising or third-party tracking cookies on your browser.

Data is shared only with payment processors like bKash, Nagad, and Rocket to complete transactions. We do not sell personal data or share it with unrelated third parties.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Steppay InfoPassword Help Bangladesh

How 99rbaje Handles Your Personal Information

Contact Us About Your Data

Live Chat

Email Support

Help Centre

Data Handling, Cookies, and Account Security

Common Questions About Your Privacy

01 What personal data does 99rbaje collect when I register?

02 How is my bKash or Nagad number used?

03 Can I request a copy of the data you hold on me?

04 How do I ask for my data to be corrected or deleted?

05 Does 99rbaje use cookies for advertising?

06 Is my data shared with anyone outside 99rbaje?

Privacy Policy

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